Technical Support Engineers in Bucharest
Welcome to the forefront of innovation at ABS Laundry Business Solutions!
Welcome to ABS Laundry Business Solutions!
ABS Laundry Business Solutions, with over 600 installations on 5 continents, is the recognized world-wide specialist and leader in Laundry ERP, Contract Management and Laundry logistic solutions for the Textile Rental Business.
Are you looking for a challenging and rewarding career where you can apply your problem-solving skills in an international business environment? Are you customer service driven with excellent communication skills? Then join us, an innovative and technology-driven company, who is the industry leader in providing laundry software solutions!
We are currently seeking passionate Technical Support Engineer who enjoy the challenge of applying their skills in the following areas:
- Monitoring and maintaining the customer SLA contracts
- Troubleshooting problems reported by customers, analyze and isolate issues
- Evaluating and improving systems performance
- Providing support for generic internal IT tasks (computers, printers, switches, firewalls, phones, software deployment, security updates and patches)
- Maintaining file servers, VPN gateways, application servers, Web servers etc.
- Documenting the configuration of systems deployed/installed/configured
- Database management (installation/configuration/troubleshooting/administration of Oracle infrastructures)
- Maintaining internal development and test environments
- Working closely with 1st line support and development teams
- Proactive knowledge sharing is very important at ABS. Good communication with technical and non-technical stakeholders is vital and we expect technical mentoring for all specialists
- A strong Computer Science background
- Good understanding of Microsoft Windows Network Infrastructures
- Experience in administration of virtual environments such as VMWare
- Basic understanding of Linux operating systems
- Experience with databases (Oracle DB)
- Solid grasp of SQL/Oracle and shell scripting
- Hardware troubleshooting with desktop and server systems
- Jira, Confluence
Benefits
- Good salary scheme: every year, we reward you with the 13th salary, in order to show you our appreciation for your contribution to our business.
- Flexible schedule: by our way of working, we try to suit your needs, helping you to find a better work-life balance (flexible working hours, with possibility to work on evening shift 17-23 occasionally).
- Working from home/remote: the world today has taught us that quality is achievable from many places, including your home office – we work together to address each challenge.
- Professional growth opportunities: You help us grow, so we support your growth by providing you with access to training activities inside and outside the company, certifications and learning resources.
- Excellent vacation scheme: starting from a standard of 24 vacation days, we offer extra days off if medical leave was not taken each year and bonus vacation days with seniority.
- Lunch tickets: we assist with the costs of a delicious lunch every working day.
- Premium medical insurance: we care about your health and wellness, giving you and your family also access to a business medical subscription.
- Memorable team building events: keeping teams connected and developing trust among our colleagues are fundamental in our activity.
- Relaxing area: whenever you work from our office, a comfortable place for your well-deserved breaks is waiting for you.
- Multicultural environment: various cultural backgrounds within ABS allow us to enrich our collaboration skills.
We understand that exploring new career opportunities can be a significant decision, and we’re here to support you every step of the way.
If you have any questions or would like to gain insights from our team members at a similar level, we encourage you to connect with us.
Whether you’re curious about the work culture, day-to-day experiences, or any specific aspect of our company, you are welcome!
Feel free to reach out for just a casual conversation and the opportunity to share experiences.
Your journey towards a fulfilling career at ABS starts with a conversation, and we look forward to hearing from you.
Simply drop us a message, and let’s connect! (adrian.banciu@abslbs.com)
- Locations
- Bucharest
- Remote status
- Hybrid
About ABS Laundry Business Solutions
ABS Laundry Business Solutions develop, deliver and maintain an ERP application for the global laundry and textile rental industry. We are part of Vitec Software Group who is a leading provider of Vertical Software and has its origin and headquarters in Umeå, Sweden. The Group consists of many independent business units and we all share the will to contribute to society by business critical products. Our co-workers’ expertise and engagement, in combination with our shared corporate culture and business model, is what makes this possible.
Technical Support Engineers in Bucharest
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